Bag Tags and Bag Tracking

American Airlines Bag Tracking: www.aa.com/trackyourbags

American Airlines Delayed or Damaged bag assistance: www.aa.com/findyourbag

**Please note that if a passenger changed their flight or connecting flight after they checked in their bag; Their bag status might not update till the bag is rescanned about 1.5 hours before their rescheduled flight**

Bag Transfer Rules

• Standard- and Gate-Checked bags transfer if all of the following are true: 
  • The tag shows ALL connecting airports 
    • If not, they must claim and recheck the bag at the airport listed on the top of the claim check 
  • The bag is transferring from a domestic or preclearance flight 
    • If not, passengers must claim and recheck their bags at their first US port of entry.  
    • If bags were left in customs, contact your supervisor. 
• Valet Bags never transfer. If a passenger shows you a valet claim check, direct them to their arriving gate in Terminal F. 
• Bags can transfer between airlines, following these same rules. 
• If the passenger has a connection in another country, they should check with airport or airline representatives upon arrival about baggage claim policy there. 

Further questions and concerns should be directed to airline customer service or the baggage claim office for the designated airline.